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Frequently Asked Questions

General Questions

  • I Have a Question Not Covered in the Knowledge Base?
  • What is a Digital License and the use of a Companion Book?
  • What is Tabletop Simulator, Vassal and Tabletopia?
  • How Many Devices Can I Install My Digital Products On?
  • Where Do I Find Game Any Errata or Updates?
  • What are a Battles On Demand Game and What Do I Get?
See all 8 articles

Store Features

  • How Do I Cancel My P500 Pre-Orders?
  • I Think I was Charged Twice for My Order?
  • May I Change My Order After Order is Placed?
  • How Long Does Shipping and Delivery Take?
  • What do the Store Statuses Mean?
  • How Does the Customer Loyalty System Work?
See all 9 articles

Crowdfunding & P500 Pre-orders

  • What is Friendly Shipping for Gamefound or Kickstarter?
  • How Can I Check On My P500 Pre-Orders?
  • What is a Pledge Manager for Crowdfunding?
  • How Do P500 Pre-Orders Work?

Serial Keys and Downloads

  • How Do I Get My LnLP Issued Serial Keys Turned Into Steam Keys?
  • How Do I Download My Digital Products/Re-download?
  • How Many Times Can Download My Products?

Community Features

  • Why Do I Need a Community Account, and How Do I Receive One?
  • How Do I Change My Name in the Forums & Community?
  • What is the Media Section Used For?
  • What is the Resource Section Used For?

Game Inquiries

  • Virtual Gaming & Player Matching
  • Where Do I Ask a Game Question or Make Bug Report?

Tech Issues for Digital Games

  • Direct X Dialog, What is it and How Do I Use It?
  • How Do I Run Digital Games with Windows Compatibility?

Web Site Issues

  • How Do I Report a Web Site Issue

Bootcamp Videos

  • What Are Bootcamp Videos?

LnLP Policies

  • Secure Shopping & Delivery
  • Privacy Policy & Cookies
  • Terms of Use
  • Rules of Conduct
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